Last Updated: 2nd September 2025

Umami Flavours Private Limited (“Umami”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and services. By using Umami, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following information when you register, place orders, or interact with the App:

• Personal Information: Name, mobile number, email address, delivery address, billing details.
• Payment Information: Processed securely through third-party payment gateways. We do not store your card or bank details.
• Usage Data: App activity, preferences, interactions, and transaction history.
• Device Information: Device type, operating system, IP address, location (if you allow).
  
  

2. How We Use Your Information

Your information may be used for:

• Processing and delivering your orders.
• Sending order confirmations, updates, and support messages.
• Improving our products, services, and customer experience.
• Personalizing offers, promotions, and recommendations.
• Ensuring security, preventing fraud, and complying with legal obligations.
  
  

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

• Delivery Partners: To ensure accurate and timely delivery.
• Payment Gateways: For secure transactions.
• Service Providers: For analytics, customer support, or marketing (bound by confidentiality).
• Legal Authorities: If required by law or to protect our rights.
  
  

4. Data Retention

• We retain your personal data only for as long as necessary to provide services and comply with legal requirements.
• You may request deletion of your account and associated data by contacting us.
  
  

5. Cookies & Tracking Technologies

• The App may use cookies or similar technologies to enhance your experience.
• You can manage cookie preferences through your device settings.
  
  

6. Security of Information

• We implement industry-standard measures to protect your data.
• However, no online platform can guarantee 100% security, and you use the App at your own risk.
  
  

7. Children’s Privacy

• Our services are not directed to individuals under 18.
• We do not knowingly collect information from minors. If found, such data will be deleted immediately.
  
  

8. Your Rights

Depending on applicable law, you may have the right to:

• Access, update, or correct your information.
• Request deletion of your data.
• Opt-out of marketing communications.
  
  

9. Third-Party Links & Services

• The App may contain links to third-party sites (e.g., payment providers).
• We are not responsible for their privacy practices, and recommend you review their policies.
  
  

10. Changes to Privacy Policy

• We may update this Privacy Policy from time to time.
• Changes will be posted within the App, and continued use indicates acceptance.
  
  

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Umami Flavours Private Limited
Email: info@umamiflavours.com
Phone: +91 – 8790902444
Address: Flat No 203, Siri Sampada Avni, Turkayamzal, K.v.rangareddy, Rangareddy, Telangana, India, 501510.